Clear about the machine

AI transparency.

MAC and DBM tools help explain problems, draft next steps, qualify requests, and route work. They do not replace your judgment or Jamie’s human review.

Effective August 28, 2026

What AI may do

What AI does not do by default

Human review and handoff

Requests that involve money, billing, legal or compliance questions, a technical decision, an upset customer, a ready-to-buy visitor, or an external system change are routed toward Jamie or an owner-approved handoff. Customers can ask for a human at any time.

AI-assisted pricing

Every DBM tier may use AI-assisted explanation, drafting, or routing, but the paid value is the tool, build, configuration, documentation, hosting, or human service described on the menu. AI assistance does not remove the customer’s right to understand the scope, price, provider, renewal, refund, or data path before purchase.

If an AI answer looks wrong, incomplete, or too confident, stop and ask for human review. Contact digitalbusinessmechanic@gmail.com or (509) 868-9784.